FAQ
If it was a regular filter change, you need to fill and flush the tank once before being able to drink/use the water. If the membrane was changed, the tank needs to be filled two to three times.
All filters need to be serviced every 6-12 months. If the usage is very low, 12 months is the maximum amount of time between a filter change. The membrane cartridge should be changed every 3 years.
The drinking water systems that Aquatron manufactures have a lifespan of 10 years. Other systems not manufactured by Aquatron have a lifespan between 3-10 years. Water softeners & conditioners have a lifespan of 10-25 years.
Yes, both residential and commercial filtration systems are available to rent.
Yes, with a minimum of three years lease. Furthermore, the customer is accountable to pay for the installation fees.
Alkaline water is considered supportive to health. For those who are not used to drinking alkaline water or water with added minerals, we suggest slowly transitioning by mixing your alkaline water with non-alkaline filtered water. Alkaline water should not be consumed by anyone on dialysis or with kidney issues.
Yes, you can install your own water filtration system with the help of our instructional manuals.
Yes, you can work with our technical support staff to walk you through a water softener installation.
Due to the pandemic, we do not accept returns on any items.
We have created a questionnaire to help you find a water filtration system that fits your needs. Fill the form here, and we’ll get back to you with the products most suited for you.
This doesn’t happen all of the time but air can get trapped in the water and might take up to a few weeks for it to clear up. It’s a natural occurrence that is caused by changing the filters. If your system is an alkaline system, air bubbles can be formed when the water is pushed through the remineralization process.